Need help?
Frequently Asked Questions
Shipping and delivery
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Products
You can check a product’s availability directly on its individual page. If it’s in stock and ready to order, you’ll see an “Add to Cart” or “Buy Now” button.
e-Gift card
Our e-gift card does not have an expiration date.
Yes, our e-gift card is fully transferable and can be used by anyone who holds it.
You can pay the difference with another accepted payment method.
You have the right to cancel the e-gift card within 14 days of the purchase, provided that the e-gift card has not been used.
Refunds for purchases made with an e-gift card are issued as a new e-gift card.
Refunds to other payment methods are handled based on the payment method used.
contacts
You can reach us in multiple ways:
- Email: benedetta@viasaporis.com
- Instagram DM: viasaporis
We typically respond within 1–2 business days.
